Weekend downtime for DuckWeb and related services

Keyboard with maintenance key

DuckWeb — the website University of Oregon students, faculty and staff use to check grades, view pay stubs and change personal information — will be unavailable for about half a day this weekend while Information Services performs essential maintenance.

The work will start Friday, Aug. 16, at 7 p.m., during DuckWeb's weekly scheduled two-hour maintenance period, and will continue through 8 a.m. Saturday, Aug. 17.

Two related administrative applications will be also unavailable during that time: AppWorx, a job scheduling service, and Banner, which is the behind-the-scenes side of DuckWeb. In addition, new students and new employees will not be able to claim their Duck IDs during the maintenance.

Patrick Chinn of Information Services says the UO community may notice an uptick in information technology maintenance during the summer.

"Scheduling extended maintenance like this on a weekend before fall term starts is intended to minimize disruptions to students, faculty and staff during the rest of the year," he said. "This work is part of a larger effort to update services before fall term begins, and over the next four weeks there is more maintenance to come."

If the work finishes ahead of schedule, those services may be available sooner than planned. Any such early completion will be noted on the IT service status website.

Anyone with questions can contact the Technology Service Desk by phone at 541-346-4357, in person in Room 68, Prince Lucien Campbell Hall, or through the UO Service Portal.